Hillcliff Personal Training (“we”, “us”) have published this privacy statement as a demonstration of our commitment to the privacy of personal information provided by those visiting and interacting with hillcliff.com (“you”). We understand the importance of protecting your privacy and our policy is has been written to assist you in understanding how we collect, use and safeguard the personal information you provide to us. This policy will be continuously assessed against new technologies and business practices.
INFORMATION WE COLLECT
When you visit this Website you may provide us with both personal information you actively choose to disclose and website use information collected on an aggregate basis as our users browse the Website. This includes:
Registration information: When you register for our products, services or newsletters you will be required to provide us with personally identifiable information about yourself. This may include your name, age, email address, mailing address, profession, company etc. Information about the orders you place with us is also collected and retained.
Credit card information: If you purchase our products online you may need to give personal information and authorisation to obtain information from various credit services. We do not store or otherwise record personal financial data on the Website.
Email: If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
HOW WE USE THIS INFORMATION
We may disclose information to third parties for business purposes and for that with which they were provided eg processing payments with third parties such as Google Checkout, PayPal, or other payment processing companies selected by you as part of the payment process. We use personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and for other lawful purposes. These uses improve the user experience of the Website. Personally identifiable information or business information will not be shared with parties except as required by law.
Occasionally, we may also use the information we collect to notify you about important changes to the Website, new services, and special offers we think you will find valuable, or to otherwise contact you. You may notify us at any time if you do not wish to receive these offers by using the link provided.
We will never disclose personal information about you to third parties for the purposes of advertising, direct marketing or for any reason relating to third parties contacting you regarding services which you have not explicitly requested us to perform.
IP addresses are logged every time you are connected to the Internet. Your IP address is a number that is used to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the web pages you request) can be sent to you. It also allows us o safeguard against any fraudulent use of our online personal training product/service.
SHARING AND SELLING INFORMATION
We do not share, sell, lend or lease any of the information that uniquely identifies a subscriber (such as email addresses or personal details) with third parties except to the extent it is necessary to process transactions or provide services that you have requested.
LEGALLY COMPELLED DISCLOSURE OF INFORMATION
We may disclose information when legally compelled to do so, i.e when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public.
OTHER WEBSITES LINKED TO OUR WEBSITE
CHANGES IN OWNERSHIP
In the event that the Website (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.
Last updated August 2012